FAQS:

Do you stock any of your products?
Yes. We are one of the largest importers of flame retardant artificial foliages. We carry a large on hand inventory to ensure large project capabilities and quick turnaround times.

What is your lead time?
Our manufactured products traditionally take 2 to 6 weeks to produce depending on the quantity and size of the order. However, we understand that clients have deadlines and we can usually accommodate most time frames.

What if I don’t see the variety of plant or tree I would like?
We have an internal library of photos detailing the thousands of plants and trees we have manufactured. Chances are we have manufactured your desired plant variety for a past client, so we always recommend you contact us to discuss your specific plant needs.

How do I get help selecting the appropriate plant or tree for my application?
We have a staff of project managers and designers standing by ready to help you with your project. Our team of professionals include horticulturists, landscape architects, master gardeners and designers all trained to help you no matter how big or small your request may be. From a single floor plant to a complete artificial landscape design, we are here to assist you.

Can you provide design assistance?
Yes. We have an entire team of designers and a graphic design department ready to help with simple plant selection to complete landscape design. Please contact us to discuss your project.

How does your product ship?
We have a well engineered shipping and packaging process so that all of our plants and trees can be packed and shipped as economically as possible. From standardized corrugated cardboard boxes that ship via Small Parcel (Ground) to custom wooden creates that ship via LTL, we can pack just about all of our products. When artificial trees are too large to be packed in boxes or crates, we contract for semi trailers or sea containers and build internal framework so that the trees can be safely secured until they arrive at the client site.